FAQ & Site Info

HOW DO I PAY FOR MY ORDER? We accept Major Credit Cards and also PAYPAL COD is not offered at this time. WHEN WILL I RECEIVE MY ORDER? Generally, 1-3 weeks you can expect to receive your order via UPS or FEDEX. We do not sell any Back-Ordered or Pre-Ordered Items at this time. Items listed are Available however, in order for us to be able to offer the Lowest Prices on the Best Brands-we do maintain a smaller staff and shipping is typically just a bit longer than larger stores. WHAT IS YOUR RETURN POLICY? Our number one goal is to make sure that you are thrilled with your purchase from LA CUISINA. We always want you to be satisfied. Send any item back for refund or exchange, up to 14 days from delivery and we'll do what it takes to make it right. ARE YOUR BRANDS AUTHENTIC AND BRAND NEW? Yes, absolutely. We do not sell used items nor do we sell any fake Brands. WHAT ARE YOUR BUSINESS HOURS? We are on the west coast in California and open from 9 AM-5 PM Pacific Standard Time and 10 AM-5 PM on Saturdays. Closed on Sundays and Holidays Please allow our stated delivery time frame as stated in Store Policies before initiating any dispute or chargeback. If you have any questions, please call or email and we will do our best for you.